The other day I closed one of my accounts with Washington Mutual, transferring the money to a remaining account. Yesterday I found that my debit/ATM card didn't work (for the remaining account). I called them and was on hold for a long time and, although they were unable to tell me why it wasn't working, they assured me it would be reactivated, but it might take a business day. Today we found the other card on the account didn't work, and I called them to make sure both were about to be reactivated. Their computers were down and they were unable to check anything, or to make an estimate as to when they would be able to. I told them my confidence in WaMu was at a new low.